HEALTH DISCLAIMER: You should consult your physician or other health care professional before starting this or any other fitness program to determine if it is right for your needs. Do not start this fitness program if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, you should stop immediately.


  • By purchasing  a pass  or coming to North Pole Dance Studio, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending class, you  voluntarily assume all risks related to exposure to COVID-19, and agree not to hold North Pole Dance Studio LLC, its owners, and team members liable for any illness or injury in connection with your attendance at North Pole Dance Studio.



  • Liability waiver is required for all participants at the studio.

  • All sales are final. No refunds. Single session passes, class packages, memberships, and workshops are non-transferable. 

  • STAY HOME if you are not feeling well.

  • Please bring the following to class as they are no longer provided at the studio:

    • Yoga mat

    • Rubbing alcohol spray (70% or higher) and small towel

    • Water bottle

  • Do not enter the studio if you are early to class. Please wait outside or in your vehicle until your class time. We use the time in between classes to clean and prepare for the next class.

  • Student guest(s) are not allowed. Only enrolled students are allowed in class. No one is allowed to just sit and watch the class.

  • Late entries will not be allowed. The door will be locked at the start of the class and students will no longer be allowed into the studio once class has begun.

  • Warm-up is essential for injury prevention.

  • Respect your instructor and fellow classmates. It is disrespectful to practice moves outside of the instructor’s lesson plan during class. You may show off your moves or practice them during the freestyle portion at the end of class or during OPENpole.

  • Unpleasant behavior will not be tolerated at the studio. We reserve the right to refuse service and will ask you to leave if we find your behavior unacceptable.

  • USE A CRASH MAT. No one is above using a crash mat. Your instructor will not proceed with class unless everyone has a crash mat when instructed. Falling sucks, but it’s better to fall on the crash mat than the floor. Even professionals use crash mats.

  • Clean your pole and other studio equipment you used at the end of class. Return all borrowed items to their designated areas.

  • Only shatter-proof containers are allowed at the studio. Choose your water bottle container wisely. We’re all barefoot.

  • Be mindful when recording. You are allowed to record yourself during class. If you are capturing another student in your frame, please make sure they’ve given you permission to record them.

  • Smoking is not permitted inside the studio.



  • Some classes have pre-requisites. All pre-requisites must be met for classes requiring instructor evaluation. No exceptions.



  • Bring headphones/earphones/air pods if you prefer to listen to your own music. You are not allowed to play through your own device speaker.

  • 1 (ONE) person per pole. Open pole is for pole use only. Use of other apparatus(es) is not allowed for students.


  • Do not disturb instructors who are practicing. They use this time to train themselves too.

  • Clean your pole and other studio equipment you used and return them to their designated areas.


  • You must cancel/remove your reservation for a group class no later than 48 hours BEFORE the class begins in order to avoid penalty fees. If a class reservation is canceled within the 48 hours prior to the class, your account will be subject to penalty fees:

    •  Autopay clients will be allowed one (1) late cancellation per billing month (not calendar month) without being charged a $15 penalty fee. Autopay clients will be charged a $15 fee for each penalty (late cancellation, no show) incurred after your waived penalty.

    • Class packs and single sessions are not subject to a $15 penalty fee. However, the pass used for your reserved class will be surrendered at the time of reservation, regardless of if you attend the class or not.

  • How to avoid fees? Do not sign up for classes you aren’t sure you can make. We’ve made this change to discourage cancelations/no shows caused by advanced reservations. To avoid interruption to your membership, please make sure your billing info on file is current. If you incur a negative balance to your studio account, you will not be able to book classes and your membership will be marked as inactive until balance is fully paid.

  • Class packages and single session pass holders: Your pass will be marked as used if you cancel/no show to your reserved class.

  • Group classes with 3 or less students enrolled may be subject to cancellation 5 hours before the class begins.


  • All sales are final. No refunds. Non-transferable. 



  • We will issue a full refund for private/semi-private sessions that are cancelled 7 days before the reservation date. 

  • If you cancel less than 24 hours from your reservation time, you will be charged for the full session.


  • We will issue a full refund for cancellations made more than 2 weeks (14 days) from your reservation date. 

  • If you cancel less than 5 days from your reservation date, no refunds will be issued.


  • You must request a membership cancellation through email at

  • We do not prorate. Please submit your request at least 2 days (48 hours) before your auto payment is scheduled to process so we can expire your membership. If you cancel after your auto payment has processed, your membership will expire at the end of that paid month. No refunds will be issued.

  • We reserve the right to terminate a membership.



  • The goods and services provided at North Pole Dance Studio are subject to sales and use tax of 8.25%.


**Policies apply to all participants at North Pole Dance Studio and are subject to change without notification.